Rent Collection

Our number one goal is to get you paid fast

On Q compliance stack graphic
Rent collection, disbursements, evictions, and direct deposits are all handled for our flat-rate monthly management fee.

When it comes to an investment property, the biggest question is "when do I get paid?"

On Q's rent collection process is a streamlined system that has been perfect with years of refinement.

Our number one goal is get you paid fast and make sure that your investment is maximized to it's fullest potential.

We make it easy for your residents to pay rent, then we process the funds and deposit the money into an account of your choice.

  • Online payments
  • Certified funds required for late payments
  • Quick dispersants to your account
  • Advance accounting and record keeping
  • Collections process available

Rent Collection You Can Depend On

Online Rent Collection

Utilizing proprietary technology, we offer several automated services that enhance the efficiency and reliability of rent payments:

  • Online Payment Systems: Tenants can easily pay their rent online through a secure portal, reducing the chances of late or missed payments. This convenience encourages timely payments and provides tenants with multiple payment options, including credit/debit cards and bank transfers.
  • Automatic Reminders: On Q Property Management sets up automated reminders for tenants, notifying them before their rent is due. These reminders help tenants stay on top of their payment schedules and significantly reduce the likelihood of late payments.
  • Recurring Payments: Tenants can opt for recurring payments, where the rent amount is automatically deducted from their bank accounts on a specified date each month. This ensures consistent and timely payments without the need for tenants to remember due dates.

Minimize Late Payments

Despite best efforts, there are occasions when tenants may pay their rent late. On Q Property Management has established procedures to address these situations efficiently:

  • Responsive Customer Service: Tenants have access to a dedicated support team that can assist with any payment-related inquiries. This responsive customer service ensures that any potential problems are addressed promptly, reducing the risk of delayed payments.
  • Late Fee Enforcement: On Q strictly enforces late fee policies as outlined in the lease agreement. This not only encourages tenants to pay on time but also compensates property owners for any inconvenience caused by delayed payments.
  • Collection Procedures: In the event of non-payment, On Q Property Management follows a systematic collection process. This includes sending formal notices to tenants and, if necessary, initiating legal proceedings to recover the overdue rent. Their experience and expertise in handling such matters ensure that property owners' interests are protected.

Legal Compliance

Rent collection involves various legal considerations, including compliance with local and state regulations. On Q Property Management ensures that all rent collection practices adhere to legal requirements, protecting property owners from potential legal issues:

  • Lease Agreement Enforcement: On Q ensures that all lease agreements are legally sound and clearly outline rent payment terms, including due dates, acceptable payment methods, and penalties for late payments. This clarity helps prevent disputes and ensures that both parties understand their obligations.
  • Fair Housing Compliance: On Q Property Management adheres to fair housing laws, ensuring that all tenants are treated equally and fairly in the rent collection process. This commitment to fairness helps maintain a positive reputation and reduces the risk of legal challenges.

We're Rated #1 for a Reason

Our client-first approach delivers a more transparent and profitable property management experience. With year-long tenant guarantees and a no-fee cancelation policy, we are dedicated to earning you business month after month.

Inc 5000, Best Property Management Gilbert, Best in Phoenix, BBB A+ Rating, PropertyManagement.com Excellent
On Q Property Management

On Q Property Management

4,710 Google reviews

Jesus Mora profile picture
Jesus Mora
GooglePosted on Google

Bryson was great communicated consistently and helped us all the way to move in time

Jillian Hurlbut profile picture
Jillian Hurlbut
GooglePosted on Google

Jay was amazing during the onboarding process. I hope the remainder of this process is just as wonderful.

Mickelle Funari profile picture
Mickelle Funari
GooglePosted on Google

Russell was polite & quick on his inspection. Provided great feedback and communication.

R Romero profile picture
R Romero
GooglePosted on Google

Mehran did a wonderful job helping my family transition to Arizona and the application process was very smooth. Every question answered, with quick and easy responses!

Brittany Hirson profile picture
Brittany Hirson
GooglePosted on Google

My onboarding experience with OnQ has been great. Matt and Nick have been especially helpful throughout the process, always responsive, proactive and clearly committed to getting things done the right way. Their dedication and attention to detail made everything move smoothly. I'd like to recognize Darius for the exceptional service that he has provided so far in taking over my account. His responsiveness and clear communication gave me confidence in his ability. Darius delivers a positive customer experience, even in the process of resolving challenges that come up.

Eunice Garcia profile picture
Eunice Garcia
GooglePosted on Google

We am very grateful we found everything extremely easy with our experience. We are moving across state & Mehran was the reason we were able to get things done quickly. I would highly recommend & appreciate our experience with Mehran & staff at On Q property!

Andro Requena profile picture
Andro Requena
GooglePosted on Google

I enjoyed working with them on renting a house; they really care about looking after the property you rent. Nick helped us throughout the entire process.

Erik Egner profile picture
Erik Egner
GooglePosted on Google

Tara was fantastic, accommodating, and so easy to work with. Our experience with Tara has given us so much confidence that On Q is a high quality property management company. Thank you, Tara!

ameena kennedy profile picture
ameena kennedy
GooglePosted on Google

This was a significant milestone for my family and me. Although it was a challenging experience, Mehran from On Q Property Management was exceptional and greatly alleviated my concerns during the most critical phase of our relocation.

Matt & Jackie Robinson profile picture
Matt & Jackie Robinson
GooglePosted on Google

They’re Amazing to work with! Veronica DeSpain and Tara DeRaps are the absolute best!!

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On Q Property Management office in Gilbert, Arizona

Fast. Transparent.
Local.

We are in the markets we serve. No call centers, no offices out of state. We believe in boots-on-the-ground service, meaning our team knows the local market and how to maximize your investment.

A dedicated manager will oversee the marketing strategy of your property and communicate weekly updates to you. Once your property is leased, they will continue to be your go-to resource for everything related to your property.

On Q Property Management office in Gilbert, ArizonaOn Q Property Management office in Plano, TexasOn Q Property Management office in Tucson, ArizonaOn Q Property Management office in Austin, Texas