Maintenance

Service You Can Depend On

On Q compliance stack graphic
Service you can depend on. We have a full maintenance staff who is solely focused on handling the coordination of requests, vendors, estimates, repairs, home warranty calls, and any other maintenance that comes up.

On Q has a long list of preferred vendors who are licensed, bonded, and insured. These relationships are essential when it comes to getting the best service for your property.

In addition, On Q has partnerships with local appliance companies, so you'll always get the best price.

We will set aside a small reserve of $300 in case of emergencies so our team can act quickly when maintenance situations could lead to further damage to the property.

We are also happy to utilize any preferred vendors you may have. Our team is here to ensure maintenance is done efficiently and at the best cost you.

All this, plus a 24/7 emergency line.

Essential Maintenance Management

Streamlined Maintenance

On Q Property Management utilizes advanced property management software to streamline maintenance requests. Tenants can easily submit maintenance issues through an online portal, ensuring that requests are documented and addressed promptly. This system enhances communication between tenants and property managers, leading to faster resolution of maintenance issues and increased tenant satisfaction.

Trusted Contractors

Finding reliable and skilled contractors can be a daunting task for property owners. On Q Property Management has established relationships with a network of trusted contractors and vendors. These professionals are vetted for quality and reliability, ensuring that all maintenance and repair work is performed to the highest standards. This network not only guarantees quality work but also often results in cost savings due to established partnerships and negotiated rates.

Detailed Records

Keeping detailed records of all maintenance activities is essential for property management. On Q Property Management maintains comprehensive records of all maintenance and repairs performed on the property. These records provide valuable documentation for tax purposes, insurance claims, and future property transactions. It's all available 24/7, through your online portal.

Let Us Handle The Tough Stuff

Proactive Maintenance

On Q Property Management employs a proactive maintenance strategy, which means regular inspections and preventive maintenance are prioritized. This approach helps identify potential issues before they become major problems, saving property owners from expensive repairs and extensive damage. By addressing minor maintenance needs early, the overall condition of the property is preserved, ensuring it remains attractive to current and future tenants.

Compliance/Regulations

Rental properties must comply with various health and safety regulations to ensure a safe living environment for tenants. On Q Property Management stays up-to-date with these regulations and ensures that all maintenance work meets the required standards. This compliance reduces the risk of legal issues and penalties, protecting property owners from potential liabilities.

Enhanced Value

Regular and professional maintenance not only keeps the property in good condition but also enhances its overall value. Well-maintained properties are more appealing to potential tenants, reducing vacancy rates and ensuring a steady rental income. Over time, this consistent upkeep can increase the property’s market value, providing a higher return on investment for property owners.

We're Rated #1 for a Reason

Our client-first approach delivers a more transparent and profitable property management experience. With year-long tenant guarantees and a no-fee cancelation policy, we are dedicated to earning you business month after month.

Best Property Management Gilbert, Best in Phoenix, BBB A+ Rating, PropertyManagement.com Excellent
On Q Property Management

On Q Property Management

6,190 Google reviews

Alma Valles profile picture
Alma Valles
GooglePosted on Google

Nick was great with everything, super helpful!

Nizoni Loiselle profile picture
Nizoni Loiselle
GooglePosted on Google

We had a wonderful experience working with Tara DeRaps, a leasing agent at On Q Property Management. She was incredibly helpful, responsive, and always quick to answer our questions throughout the entire rental process. Anytime we needed clarification or had a question, she was there to help and made everything feel so much easier and less stressful. We truly appreciate how professional, friendly, and accommodating Tara was. She went above and beyond to make sure we had a great experience, and we are very grateful for all of her help in getting us into our new home. Thank you so much for everything Tara!

Brandon Carter profile picture
Brandon Carter
GooglePosted on Google

Our property assessment today by Mr. Justin Franklin was wonderful! He was incredibly friendly, professional, and informative, and it was a genuine pleasure speaking with him. Excellent customer service overall!

Efra Mendoza profile picture
Efra Mendoza
GooglePosted on Google

Russell was so friendly, he took his time doing the inspection but every single moment he offered a nice service to me.

Vendor team profile picture
Vendor team
GooglePosted on Google

We are truly grateful for the amazing team at On Q Property! Nicolette does an incredible job, and Amy and Eren are equally wonderful. Their entire team consistently goes above and beyond to make sure properties are well managed and that tenants feel cared for, heard, and welcomed in their homes. What really stands out to us is how organized, responsive, and timely they are, especially when it comes to getting work orders completed. They communicate so well with tenants and make sure issues are addressed efficiently and professionally. It’s clear that they genuinely care about the people they serve and take pride in creating a positive experience for everyone. At Ready Nest Solutions, we feel incredibly blessed to have such a great partnership with On Q Property. We truly appreciate Nicolette, Amy, Eren, and the entire team for all their hard work, dedication, and commitment. It’s partnerships like this that make what we do so rewarding. Thank you, On Q Property, for everything you do for your tenants and for being such an incredible partner to Ready Nest Solutions! We are excited and grateful for all that we continue to accomplish together. ❤️

Jean Comstock profile picture
Jean Comstock
GooglePosted on Google

Once you get over the no “in-person” business model, it works out just fine. The PM assigned - Nick - was very responsive and answered questions that arose from automated AI responses that didn’t always pertain to the situation. We made it through and will be moving in shortly.

vee ybarra profile picture
vee ybarra
GooglePosted on Google

Nick was very helpful honesty anyone I talked to was helpful…

Maddie McGehee profile picture
Maddie McGehee
GooglePosted on Google

Nicolette was very helpful throughout my whole maintenance process & made sure I was well taken care of 😊

Melissa Ramirez profile picture
Melissa Ramirez
GooglePosted on Google

Tara is amazing!! Definition of above and beyond. Super informative & willing to make the entire process of finding our new residence as easy as possible! Give that girl a raise!!

Erin DeLano profile picture
Erin DeLano
GooglePosted on Google

Russel was great! Very communicative about timing and expectations. We really appreciated all he did for us.

Michael Brewster profile picture
Michael Brewster
GooglePosted on Google

Paul Perry did an exceptional job!

Shannon Knowles profile picture
Shannon Knowles
GooglePosted on Google

Denise was very help during my recent maintenance request. She was responsive and communicated clearly to help resolve the issue, thanks for your help!

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On Q Property Management office in Gilbert, Arizona

Fast. Transparent.
Local.

We are in the markets we serve. No call centers, no offices out of state. We believe in boots-on-the-ground service, meaning our team knows the local market and how to maximize your investment.

A dedicated manager will oversee the marketing strategy of your property and communicate weekly updates to you. Once your property is leased, they will continue to be your go-to resource for everything related to your property.

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