Maintenance

Service You Can Depend On

On Q compliance stack graphic
Service you can depend on. We have a full maintenance staff who is solely focused on handling the coordination of requests, vendors, estimates, repairs, home warranty calls, and any other maintenance that comes up.

On Q has a long list of preferred vendors who are licensed, bonded, and insured. These relationships are essential when it comes to getting the best service for your property.

In addition, On Q has partnerships with local appliance companies, so you'll always get the best price.

We will set aside a small reserve of $300 in case of emergencies so our team can act quickly when maintenance situations could lead to further damage to the property.

We are also happy to utilize any preferred vendors you may have. Our team is here to ensure maintenance is done efficiently and at the best cost you.

All this, plus a 24/7 emergency line.

Essential Maintenance Management

Streamlined Maintenance

On Q Property Management utilizes advanced property management software to streamline maintenance requests. Tenants can easily submit maintenance issues through an online portal, ensuring that requests are documented and addressed promptly. This system enhances communication between tenants and property managers, leading to faster resolution of maintenance issues and increased tenant satisfaction.

Trusted Contractors

Finding reliable and skilled contractors can be a daunting task for property owners. On Q Property Management has established relationships with a network of trusted contractors and vendors. These professionals are vetted for quality and reliability, ensuring that all maintenance and repair work is performed to the highest standards. This network not only guarantees quality work but also often results in cost savings due to established partnerships and negotiated rates.

Detailed Records

Keeping detailed records of all maintenance activities is essential for property management. On Q Property Management maintains comprehensive records of all maintenance and repairs performed on the property. These records provide valuable documentation for tax purposes, insurance claims, and future property transactions. It's all available 24/7, through your online portal.

Let Us Handle The Tough Stuff

Proactive Maintenance

On Q Property Management employs a proactive maintenance strategy, which means regular inspections and preventive maintenance are prioritized. This approach helps identify potential issues before they become major problems, saving property owners from expensive repairs and extensive damage. By addressing minor maintenance needs early, the overall condition of the property is preserved, ensuring it remains attractive to current and future tenants.

Compliance/Regulations

Rental properties must comply with various health and safety regulations to ensure a safe living environment for tenants. On Q Property Management stays up-to-date with these regulations and ensures that all maintenance work meets the required standards. This compliance reduces the risk of legal issues and penalties, protecting property owners from potential liabilities.

Enhanced Value

Regular and professional maintenance not only keeps the property in good condition but also enhances its overall value. Well-maintained properties are more appealing to potential tenants, reducing vacancy rates and ensuring a steady rental income. Over time, this consistent upkeep can increase the property’s market value, providing a higher return on investment for property owners.

We're Rated #1 for a Reason

Our client-first approach delivers a more transparent and profitable property management experience. With year-long tenant guarantees and a no-fee cancelation policy, we are dedicated to earning you business month after month.

Inc 5000, Best Property Management Gilbert, Best in Phoenix, BBB A+ Rating, PropertyManagement.com Excellent
On Q Property Management

On Q Property Management

4,710 Google reviews

Jesus Mora profile picture
Jesus Mora
GooglePosted on Google

Bryson was great communicated consistently and helped us all the way to move in time

Jillian Hurlbut profile picture
Jillian Hurlbut
GooglePosted on Google

Jay was amazing during the onboarding process. I hope the remainder of this process is just as wonderful.

Mickelle Funari profile picture
Mickelle Funari
GooglePosted on Google

Russell was polite & quick on his inspection. Provided great feedback and communication.

R Romero profile picture
R Romero
GooglePosted on Google

Mehran did a wonderful job helping my family transition to Arizona and the application process was very smooth. Every question answered, with quick and easy responses!

Brittany Hirson profile picture
Brittany Hirson
GooglePosted on Google

My onboarding experience with OnQ has been great. Matt and Nick have been especially helpful throughout the process, always responsive, proactive and clearly committed to getting things done the right way. Their dedication and attention to detail made everything move smoothly. I'd like to recognize Darius for the exceptional service that he has provided so far in taking over my account. His responsiveness and clear communication gave me confidence in his ability. Darius delivers a positive customer experience, even in the process of resolving challenges that come up.

Eunice Garcia profile picture
Eunice Garcia
GooglePosted on Google

We am very grateful we found everything extremely easy with our experience. We are moving across state & Mehran was the reason we were able to get things done quickly. I would highly recommend & appreciate our experience with Mehran & staff at On Q property!

Andro Requena profile picture
Andro Requena
GooglePosted on Google

I enjoyed working with them on renting a house; they really care about looking after the property you rent. Nick helped us throughout the entire process.

Erik Egner profile picture
Erik Egner
GooglePosted on Google

Tara was fantastic, accommodating, and so easy to work with. Our experience with Tara has given us so much confidence that On Q is a high quality property management company. Thank you, Tara!

ameena kennedy profile picture
ameena kennedy
GooglePosted on Google

This was a significant milestone for my family and me. Although it was a challenging experience, Mehran from On Q Property Management was exceptional and greatly alleviated my concerns during the most critical phase of our relocation.

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Matt & Jackie Robinson
GooglePosted on Google

They’re Amazing to work with! Veronica DeSpain and Tara DeRaps are the absolute best!!

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On Q Property Management office in Gilbert, Arizona

Fast. Transparent.
Local.

We are in the markets we serve. No call centers, no offices out of state. We believe in boots-on-the-ground service, meaning our team knows the local market and how to maximize your investment.

A dedicated manager will oversee the marketing strategy of your property and communicate weekly updates to you. Once your property is leased, they will continue to be your go-to resource for everything related to your property.

On Q Property Management office in Gilbert, ArizonaOn Q Property Management office in Plano, TexasOn Q Property Management office in Tucson, ArizonaOn Q Property Management office in Austin, Texas