Maintenance

Service You Can Depend On

On Q compliance stack graphic
Service you can depend on. We have a full maintenance staff who is solely focused on handling the coordination of requests, vendors, estimates, repairs, home warranty calls, and any other maintenance that comes up.

On Q has a long list of preferred vendors who are licensed, bonded, and insured. These relationships are essential when it comes to getting the best service for your property.

In addition, On Q has partnerships with local appliance companies, so you'll always get the best price.

We will set aside a small reserve of $300 in case of emergencies so our team can act quickly when maintenance situations could lead to further damage to the property.

We are also happy to utilize any preferred vendors you may have. Our team is here to ensure maintenance is done efficiently and at the best cost you.

All this, plus a 24/7 emergency line.

Essential Maintenance Management

Streamlined Maintenance

On Q Property Management utilizes advanced property management software to streamline maintenance requests. Tenants can easily submit maintenance issues through an online portal, ensuring that requests are documented and addressed promptly. This system enhances communication between tenants and property managers, leading to faster resolution of maintenance issues and increased tenant satisfaction.

Trusted Contractors

Finding reliable and skilled contractors can be a daunting task for property owners. On Q Property Management has established relationships with a network of trusted contractors and vendors. These professionals are vetted for quality and reliability, ensuring that all maintenance and repair work is performed to the highest standards. This network not only guarantees quality work but also often results in cost savings due to established partnerships and negotiated rates.

Detailed Records

Keeping detailed records of all maintenance activities is essential for property management. On Q Property Management maintains comprehensive records of all maintenance and repairs performed on the property. These records provide valuable documentation for tax purposes, insurance claims, and future property transactions. It's all available 24/7, through your online portal.

Let Us Handle The Tough Stuff

Proactive Maintenance

On Q Property Management employs a proactive maintenance strategy, which means regular inspections and preventive maintenance are prioritized. This approach helps identify potential issues before they become major problems, saving property owners from expensive repairs and extensive damage. By addressing minor maintenance needs early, the overall condition of the property is preserved, ensuring it remains attractive to current and future tenants.

Compliance/Regulations

Rental properties must comply with various health and safety regulations to ensure a safe living environment for tenants. On Q Property Management stays up-to-date with these regulations and ensures that all maintenance work meets the required standards. This compliance reduces the risk of legal issues and penalties, protecting property owners from potential liabilities.

Enhanced Value

Regular and professional maintenance not only keeps the property in good condition but also enhances its overall value. Well-maintained properties are more appealing to potential tenants, reducing vacancy rates and ensuring a steady rental income. Over time, this consistent upkeep can increase the property’s market value, providing a higher return on investment for property owners.

We're Rated #1 for a Reason

Our client-first approach delivers a more transparent and profitable property management experience. With year-long tenant guarantees and a no-fee cancelation policy, we are dedicated to earning you business month after month.

Best Property Management Gilbert, Best in Phoenix, BBB A+ Rating, PropertyManagement.com Excellent
On Q Property Management

On Q Property Management

6,241 Google reviews

Rafael Padilla profile picture
Rafael Padilla
GooglePosted on Google

Denise was incredibly helpful. Great communicator and she was great in managing the process of getting the work order complete.

Charlotte Peysar profile picture
Charlotte Peysar
GooglePosted on Google

About 6 years and have never had an issue with them! Always very polite and friendly. Was great meeting Parker on this visit! Very nice and funny. 5 ⭐️😊

Christina Davis profile picture
Christina Davis
GooglePosted on Google

Lachelle Gillespie has been our main contact with On Q for a few years now and she is always a pleasure to work with. Her customer service is excellent. Always prompt in responding to any questions or concerns whenever we have them. Not only is she professional, she is equally as personable. Lachelle is the kind of quality employee that gives me confidence in the company she works for. Keep up the good work!

KKristine DelRosario profile picture
KKristine DelRosario
GooglePosted on Google

Cooper is an amazing Property Manager! He's courteous, kind and helpful. Although this was a temporary rental during a rough transition for me, I wouldn't hesitate to rent again from On Q Management. Thank you Cooper and OnQ for taking care of my me. Wishing you were in Italy!!!

Win Zhang profile picture
Win Zhang
GooglePosted on Google

On Q Property Management is a great company that provides excellent services and charges very reasonable fees. I have been managing my rental property in north Dallas for a long time and my current tenants decided to move out while I was still in my long vacation. Fortunately I found On Q and got in touch with Matt Medonich, who is the dictator of business development in Plano office. Matt immediately offered to help me out, so that I can finish my vacation.

Marcellus profile picture
Marcellus
GooglePosted on Google

I had a great experience renting through OnQ. Tara DeRaps made everything seamless from beginning to end, answered all my questions and delivered all info promptly. By far the smoothest rental process I’ve ever had. Thanks again!

Amanda B profile picture
Amanda B
GooglePosted on Google

I have a genuine review. I wanted to thank Kristina. She is truly a gem. She is very kind, empathetic, and so willing to help. She recently helped us get through a difficult period. She was never hesitant to work with us, and just doing all that she could to help. She’s understanding. Things happen in life that’ll put you on hard times, and you never know who’s going to be there to help you. Some property managers are not as willing to work with you, but we are truly fortunate to be with On q property!!! Thank you.

Courtney Coe profile picture
Courtney Coe
GooglePosted on Google

So far, it’s been a great experience with OnQ And I’m looking forward to residing at one of their properties! Dominic has been so hopeful and communicative and I’m very grateful!

Kourtney Walsh profile picture
Kourtney Walsh
GooglePosted on Google

Dominic has been very helpful through our entire processes so far! The whole company has been a big upgrade from our previous experiences with other big companies.

Ashley Finke profile picture
Ashley Finke
GooglePosted on Google

We have had a great experience with OnQ! We are renting at the same place for the 2nd year in a row and have nothing but great things to say. Our property manager, Cooper, has been awesome and answers any questions we have super quickly.

Ashley Paige profile picture
Ashley Paige
GooglePosted on Google

Nick from ONQ Leasing Team was super helpful in our leasing process and made everything super easy. He answered all our questions and provided clear instructions along the way. We are so excited to move into our new home!

Rosie Juan profile picture
Rosie Juan
GooglePosted on Google

Nick was very helpful as our property manager. Very resourceful and communicative. Definitely recommend OnQ the process was very easy and fast!

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On Q Property Management office in Gilbert, Arizona

Fast. Transparent.
Local.

We are in the markets we serve. No call centers, no offices out of state. We believe in boots-on-the-ground service, meaning our team knows the local market and how to maximize your investment.

A dedicated manager will oversee the marketing strategy of your property and communicate weekly updates to you. Once your property is leased, they will continue to be your go-to resource for everything related to your property.

On Q Property Management office in Gilbert, ArizonaOn Q Property Management office in Plano, TexasOn Q Property Management office in Tucson, ArizonaOn Q Property Management office in Austin, Texas