Maintenance

Service You Can Depend On

On Q compliance stack graphic
Service you can depend on. We have a full maintenance staff who is solely focused on handling the coordination of requests, vendors, estimates, repairs, home warranty calls, and any other maintenance that comes up.

On Q has a long list of preferred vendors who are licensed, bonded, and insured. These relationships are essential when it comes to getting the best service for your property.

In addition, On Q has partnerships with local appliance companies, so you'll always get the best price.

We will set aside a small reserve of $300 in case of emergencies so our team can act quickly when maintenance situations could lead to further damage to the property.

We are also happy to utilize any preferred vendors you may have. Our team is here to ensure maintenance is done efficiently and at the best cost you.

All this, plus a 24/7 emergency line.

Essential Maintenance Management

Streamlined Maintenance

On Q Property Management utilizes advanced property management software to streamline maintenance requests. Tenants can easily submit maintenance issues through an online portal, ensuring that requests are documented and addressed promptly. This system enhances communication between tenants and property managers, leading to faster resolution of maintenance issues and increased tenant satisfaction.

Trusted Contractors

Finding reliable and skilled contractors can be a daunting task for property owners. On Q Property Management has established relationships with a network of trusted contractors and vendors. These professionals are vetted for quality and reliability, ensuring that all maintenance and repair work is performed to the highest standards. This network not only guarantees quality work but also often results in cost savings due to established partnerships and negotiated rates.

Detailed Records

Keeping detailed records of all maintenance activities is essential for property management. On Q Property Management maintains comprehensive records of all maintenance and repairs performed on the property. These records provide valuable documentation for tax purposes, insurance claims, and future property transactions. It's all available 24/7, through your online portal.

Let Us Handle The Tough Stuff

Proactive Maintenance

On Q Property Management employs a proactive maintenance strategy, which means regular inspections and preventive maintenance are prioritized. This approach helps identify potential issues before they become major problems, saving property owners from expensive repairs and extensive damage. By addressing minor maintenance needs early, the overall condition of the property is preserved, ensuring it remains attractive to current and future tenants.

Compliance/Regulations

Rental properties must comply with various health and safety regulations to ensure a safe living environment for tenants. On Q Property Management stays up-to-date with these regulations and ensures that all maintenance work meets the required standards. This compliance reduces the risk of legal issues and penalties, protecting property owners from potential liabilities.

Enhanced Value

Regular and professional maintenance not only keeps the property in good condition but also enhances its overall value. Well-maintained properties are more appealing to potential tenants, reducing vacancy rates and ensuring a steady rental income. Over time, this consistent upkeep can increase the property’s market value, providing a higher return on investment for property owners.

We're Rated #1 for a Reason

Our client-first approach delivers a more transparent and profitable property management experience. With year-long tenant guarantees and a no-fee cancelation policy, we are dedicated to earning you business month after month.

Best Property Management Gilbert, Best in Phoenix, BBB A+ Rating, PropertyManagement.com Excellent
On Q Property Management

On Q Property Management

5,996 Google reviews

Garrett Decker profile picture
Garrett Decker
GooglePosted on Google

Tara DeRaps answered all my questions clearly and promptly.

Alauna W profile picture
Alauna W
GooglePosted on Google

Had a great experience with Christopher my inspection went smoothly and was super easy so I’m happy they sent out Christopher 😊🙏

bryana moreland profile picture
bryana moreland
GooglePosted on Google

Tara DeRaps was very helpful throughout this whole process! Truly grateful to her! Thank you!

The Guy With A name profile picture
The Guy With A name
GooglePosted on Google

Dominic Serna was amazing and made everything so easy. Amazing communication and very fast to respond.

Matthew Ward profile picture
Matthew Ward
GooglePosted on Google

Megan Sedillo made our leasing process super easy. We were in our house in a week which is mind blowing.

Brian Carlson profile picture
Brian Carlson
GooglePosted on Google

Megan Sedillo was very helpful with the moving process. She provided above and beyond customer service as well as answered all of my questions in a timely manner. Highly recommend with her!

Lupita Moran profile picture
Lupita Moran
GooglePosted on Google

Chris Trujillo (FSR) from On Q Property Management did an amazing job during our home inspection. He was friendly, easy to talk to, helpful, and very knowledgeable. We had a great experience and truly appreciated his excellent service!

Just Yssa profile picture
Just Yssa
GooglePosted on Google

Nicoletre is very helpful in checking in with us about the issue.

Marvin Hughes profile picture
Marvin Hughes
GooglePosted on Google

Dom was good help and had a great convo with him. Would recommend him coming again if another inspection requires

Michael Flores profile picture
Michael Flores
GooglePosted on Google

I want to sincerely thank Tara DeRaps for all of her support throughout my rental home process with OnQ Property Management. She consistently went above and beyond to answer my questions, keep me informed, and make sure every step was handled smoothly. Her communication, professionalism, and willingness to help made what could have been a stressful process much easier. I truly appreciate the extra effort she put in to help me successfully complete everything from start to finish.

Vince Beltran profile picture
Vince Beltran
GooglePosted on Google

Great communication. Thank you Nick and to all the staff who worked hard in helping me and my family.

Mary McFarlane profile picture
Mary McFarlane
GooglePosted on Google

I have used OnQ for 10 yrs at my rental property. All the staff are professional and courteous, really great to work with. Special shout out to Noah Soto and Josh Carlucci who handled my lease renewals and terminations.

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On Q Property Management office in Gilbert, Arizona

Fast. Transparent.
Local.

We are in the markets we serve. No call centers, no offices out of state. We believe in boots-on-the-ground service, meaning our team knows the local market and how to maximize your investment.

A dedicated manager will oversee the marketing strategy of your property and communicate weekly updates to you. Once your property is leased, they will continue to be your go-to resource for everything related to your property.

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