Assessments

Simple to Access & Always Available

On Q field service representative performing a property assessment
On Q takes the paper out of assessments and moves the entire process into a streamlined, online system that is simple to access and always available.

Once they are loaded into the On Q Cloud, assessments are viewable by owners at anytime.

Each section of the property is categorized and then scored on a simple Pass or Fail scale.

This means that with the click of a button, you are able to view every spot on the assessment that received a Fail score.

Property owners receive three types of assessments free: Move-In, Move-out, and Rent Ready assessments, are all performed but the experienced Field Service Representatives at On Q at each property.

This allows owners to see a detailed snapshot of their properties at every stage of the process.

It's as simple as 1, 2, 3

1

Move-In Assessments

Upon a new tenant's arrival, On Q Property Management conducts thorough move-in assessments. These assessments document the property's condition, noting any pre-existing damage or maintenance issues. This not only sets clear expectations for the tenant but also provides a reference point for future assessments, ensuring that any damages incurred during the tenancy is identified and addressed appropriately.
2

Routine Assessments

Regular property assessments are conducted throughout the tenancy period. These routine assessments help identify maintenance issues that may not be reported by tenants and ensure that the property is being cared for according to the lease agreement. This proactive approach helps maintain the property's condition, prevents minor issues from becoming major problems, and provides peace of mind to property owners.
3

Move-Out Assessments

When a tenant vacates the property, a detailed move-out assessment is conducted. This assessment compares the property's condition at move-out to its condition at move-in, accounting for normal wear and tear. Any damages beyond normal wear are documented, and necessary repairs are scheduled before the next tenant moves in. This process ensures a smooth transition between tenancies and helps maintain the property's appeal.

Benefits of Regular Assessments

Resident Satisfaction

By ensuring that properties are well-maintained, On Q Property Management helps create a positive living experience for tenants. Satisfied tenants are more likely to renew their leases, reducing vacancy rates and turnover costs for property owners.

Assessments also ensure that properties comply with local safety and housing regulations. This reduces the risk of legal issues and enhances the safety and well-being of tenants.

Proactive Maintenance

Regular assessments allow On Q Property Management to identify and address maintenance issues before they escalate, saving property owners from costly repairs and potential loss of rental income.

Consistent assessments and timely maintenance preserve the property's condition and value. This is particularly important for property owners looking to maximize their investment returns.

Detailed Documentation

Each inspection is thoroughly documented, providing a clear record of the property's condition over time. This documentation is invaluable in resolving disputes and ensuring transparency between property owners, management, and tenants.

By prioritizing regular, thorough assessments, the company ensures that properties are well-maintained, tenants are satisfied, and property owners can enjoy peace of mind knowing their investments are in good hands.

We're Rated #1 for a Reason

Our client-first approach delivers a more transparent and profitable property management experience. With year-long tenant guarantees and a no-fee cancelation policy, we are dedicated to earning you business month after month.

Best Property Management Gilbert, Best in Phoenix, BBB A+ Rating, PropertyManagement.com Excellent
On Q Property Management

On Q Property Management

6,335 Google reviews

Gourav Saini profile picture
Gourav Saini
GooglePosted on Google

Paul Perry is excellent to help me out.

Kassie Sanchez profile picture
Kassie Sanchez
GooglePosted on Google

Great experience working with Nick!

Rajaa Ali profile picture
Rajaa Ali
GooglePosted on Google

Paul Perry was extremely professional and helpful. We know for sure we are in good hands. He answered all of our questions and made the process very simple. He had a great positive attitude and I would recommend his services to everyone.

John Vanpelt profile picture
John Vanpelt
GooglePosted on Google

Let me tell you so far with Onq my exspierence has been great. Dominic there leasing pro has been excellent his communication with a very expensive move has been A+ give this man a award. With all the scams out there I knew I was in good hands with this company. The only negative I have is there dealing with the owner so I will review how this goes at end of lease. But I will say Dominic made it a great exspierence so far. Hats off to you dude.

Noemi Conaway profile picture
Noemi Conaway
GooglePosted on Google

Dominic was very responsive and helpful throughout the entire process of renting. I needed it to happen quite quickly and he made it happen! Very much appreciate his professionalism and kind demeanor.

Marco Montes profile picture
Marco Montes
GooglePosted on Google

Very professional, patient and understanding of any questions or concerns.

Hoon Han profile picture
Hoon Han
GooglePosted on Google

Excellent and professional service.

Allen June profile picture
Allen June
GooglePosted on Google

I had my first house inspection with Luis Esquivel, man he’s such an awesome guy! He respects your privacy always asks before entry. He was super cool and talkive. He explained some of my questions perfectly! Great experience wonderful guy. On Q has some of the best connections with their clients.

Clara Mansour profile picture
Clara Mansour
GooglePosted on Google

Jay was amazing during the onboarding process! Communication was flawless

Ruth profile picture
Ruth
GooglePosted on Google

First time dealing with a property management company. I have to say Che is making this easy for me, I like how she keeps me updated throughout the whole process. Thank you

Tyren Hartford profile picture
Tyren Hartford
GooglePosted on Google

Just had Russell for a home inspection and he was quick, friendly, and answered all my questions and concerns!

Brien West profile picture
Brien West
GooglePosted on Google

Nicolette has done an outstanding job for me going above and beyond my expectations! I could not be more pleased. Nicolette is an obvious asset that I have learned to trust. I am grateful for all she has done. Thank you.

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On Q Property Management office in Gilbert, Arizona

Fast. Transparent.
Local.

We are in the markets we serve. No call centers, no offices out of state. We believe in boots-on-the-ground service, meaning our team knows the local market and how to maximize your investment.

A dedicated manager will oversee the marketing strategy of your property and communicate weekly updates to you. Once your property is leased, they will continue to be your go-to resource for everything related to your property.

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