Assessments

Simple to Access & Always Available

On Q field service representative performing a property assessment
On Q takes the paper out of assessments and moves the entire process into a streamlined, online system that is simple to access and always available.

Once they are loaded into the On Q Cloud, assessments are viewable by owners at anytime.

Each section of the property is categorized and then scored on a simple Pass or Fail scale.

This means that with the click of a button, you are able to view every spot on the assessment that received a Fail score.

Property owners receive three types of assessments free: Move-In, Move-out, and Rent Ready assessments, are all performed but the experienced Field Service Representatives at On Q at each property.

This allows owners to see a detailed snapshot of their properties at every stage of the process.

It's as simple as 1, 2, 3

1

Move-In Assessments

Upon a new tenant's arrival, On Q Property Management conducts thorough move-in assessments. These assessments document the property's condition, noting any pre-existing damage or maintenance issues. This not only sets clear expectations for the tenant but also provides a reference point for future assessments, ensuring that any damages incurred during the tenancy is identified and addressed appropriately.
2

Routine Assessments

Regular property assessments are conducted throughout the tenancy period. These routine assessments help identify maintenance issues that may not be reported by tenants and ensure that the property is being cared for according to the lease agreement. This proactive approach helps maintain the property's condition, prevents minor issues from becoming major problems, and provides peace of mind to property owners.
3

Move-Out Assessments

When a tenant vacates the property, a detailed move-out assessment is conducted. This assessment compares the property's condition at move-out to its condition at move-in, accounting for normal wear and tear. Any damages beyond normal wear are documented, and necessary repairs are scheduled before the next tenant moves in. This process ensures a smooth transition between tenancies and helps maintain the property's appeal.

Benefits of Regular Assessments

Resident Satisfaction

By ensuring that properties are well-maintained, On Q Property Management helps create a positive living experience for tenants. Satisfied tenants are more likely to renew their leases, reducing vacancy rates and turnover costs for property owners.

Assessments also ensure that properties comply with local safety and housing regulations. This reduces the risk of legal issues and enhances the safety and well-being of tenants.

Proactive Maintenance

Regular assessments allow On Q Property Management to identify and address maintenance issues before they escalate, saving property owners from costly repairs and potential loss of rental income.

Consistent assessments and timely maintenance preserve the property's condition and value. This is particularly important for property owners looking to maximize their investment returns.

Detailed Documentation

Each inspection is thoroughly documented, providing a clear record of the property's condition over time. This documentation is invaluable in resolving disputes and ensuring transparency between property owners, management, and tenants.

By prioritizing regular, thorough assessments, the company ensures that properties are well-maintained, tenants are satisfied, and property owners can enjoy peace of mind knowing their investments are in good hands.

We're Rated #1 for a Reason

Our client-first approach delivers a more transparent and profitable property management experience. With year-long tenant guarantees and a no-fee cancelation policy, we are dedicated to earning you business month after month.

Inc 5000, Best Property Management Gilbert, Best in Phoenix, BBB A+ Rating, PropertyManagement.com Excellent
On Q Property Management

On Q Property Management

4,710 Google reviews

Jesus Mora profile picture
Jesus Mora
GooglePosted on Google

Bryson was great communicated consistently and helped us all the way to move in time

Jillian Hurlbut profile picture
Jillian Hurlbut
GooglePosted on Google

Jay was amazing during the onboarding process. I hope the remainder of this process is just as wonderful.

Mickelle Funari profile picture
Mickelle Funari
GooglePosted on Google

Russell was polite & quick on his inspection. Provided great feedback and communication.

R Romero profile picture
R Romero
GooglePosted on Google

Mehran did a wonderful job helping my family transition to Arizona and the application process was very smooth. Every question answered, with quick and easy responses!

Brittany Hirson profile picture
Brittany Hirson
GooglePosted on Google

My onboarding experience with OnQ has been great. Matt and Nick have been especially helpful throughout the process, always responsive, proactive and clearly committed to getting things done the right way. Their dedication and attention to detail made everything move smoothly. I'd like to recognize Darius for the exceptional service that he has provided so far in taking over my account. His responsiveness and clear communication gave me confidence in his ability. Darius delivers a positive customer experience, even in the process of resolving challenges that come up.

Eunice Garcia profile picture
Eunice Garcia
GooglePosted on Google

We am very grateful we found everything extremely easy with our experience. We are moving across state & Mehran was the reason we were able to get things done quickly. I would highly recommend & appreciate our experience with Mehran & staff at On Q property!

Andro Requena profile picture
Andro Requena
GooglePosted on Google

I enjoyed working with them on renting a house; they really care about looking after the property you rent. Nick helped us throughout the entire process.

Erik Egner profile picture
Erik Egner
GooglePosted on Google

Tara was fantastic, accommodating, and so easy to work with. Our experience with Tara has given us so much confidence that On Q is a high quality property management company. Thank you, Tara!

ameena kennedy profile picture
ameena kennedy
GooglePosted on Google

This was a significant milestone for my family and me. Although it was a challenging experience, Mehran from On Q Property Management was exceptional and greatly alleviated my concerns during the most critical phase of our relocation.

Matt & Jackie Robinson profile picture
Matt & Jackie Robinson
GooglePosted on Google

They’re Amazing to work with! Veronica DeSpain and Tara DeRaps are the absolute best!!

Let's talk about your property

This site is protected by reCAPTCHA

and the Google Privacy Policy and Terms of Service apply.

On Q Property Management office in Gilbert, Arizona

Fast. Transparent.
Local.

We are in the markets we serve. No call centers, no offices out of state. We believe in boots-on-the-ground service, meaning our team knows the local market and how to maximize your investment.

A dedicated manager will oversee the marketing strategy of your property and communicate weekly updates to you. Once your property is leased, they will continue to be your go-to resource for everything related to your property.

On Q Property Management office in Gilbert, ArizonaOn Q Property Management office in Plano, TexasOn Q Property Management office in Tucson, ArizonaOn Q Property Management office in Austin, Texas