Assessments

Simple to Access & Always Available

On Q field service representative performing a property assessment
On Q takes the paper out of assessments and moves the entire process into a streamlined, online system that is simple to access and always available.

Once they are loaded into the On Q Cloud, assessments are viewable by owners at anytime.

Each section of the property is categorized and then scored on a simple Pass or Fail scale.

This means that with the click of a button, you are able to view every spot on the assessment that received a Fail score.

Property owners receive three types of assessments free: Move-In, Move-out, and Rent Ready assessments, are all performed but the experienced Field Service Representatives at On Q at each property.

This allows owners to see a detailed snapshot of their properties at every stage of the process.

It's as simple as 1, 2, 3

1

Move-In Assessments

Upon a new tenant's arrival, On Q Property Management conducts thorough move-in assessments. These assessments document the property's condition, noting any pre-existing damage or maintenance issues. This not only sets clear expectations for the tenant but also provides a reference point for future assessments, ensuring that any damages incurred during the tenancy is identified and addressed appropriately.
2

Routine Assessments

Regular property assessments are conducted throughout the tenancy period. These routine assessments help identify maintenance issues that may not be reported by tenants and ensure that the property is being cared for according to the lease agreement. This proactive approach helps maintain the property's condition, prevents minor issues from becoming major problems, and provides peace of mind to property owners.
3

Move-Out Assessments

When a tenant vacates the property, a detailed move-out assessment is conducted. This assessment compares the property's condition at move-out to its condition at move-in, accounting for normal wear and tear. Any damages beyond normal wear are documented, and necessary repairs are scheduled before the next tenant moves in. This process ensures a smooth transition between tenancies and helps maintain the property's appeal.

Benefits of Regular Assessments

Resident Satisfaction

By ensuring that properties are well-maintained, On Q Property Management helps create a positive living experience for tenants. Satisfied tenants are more likely to renew their leases, reducing vacancy rates and turnover costs for property owners.

Assessments also ensure that properties comply with local safety and housing regulations. This reduces the risk of legal issues and enhances the safety and well-being of tenants.

Proactive Maintenance

Regular assessments allow On Q Property Management to identify and address maintenance issues before they escalate, saving property owners from costly repairs and potential loss of rental income.

Consistent assessments and timely maintenance preserve the property's condition and value. This is particularly important for property owners looking to maximize their investment returns.

Detailed Documentation

Each inspection is thoroughly documented, providing a clear record of the property's condition over time. This documentation is invaluable in resolving disputes and ensuring transparency between property owners, management, and tenants.

By prioritizing regular, thorough assessments, the company ensures that properties are well-maintained, tenants are satisfied, and property owners can enjoy peace of mind knowing their investments are in good hands.

We're Rated #1 for a Reason

Our client-first approach delivers a more transparent and profitable property management experience. With year-long tenant guarantees and a no-fee cancelation policy, we are dedicated to earning you business month after month.

Best Property Management Gilbert, Best in Phoenix, BBB A+ Rating, PropertyManagement.com Excellent
On Q Property Management

On Q Property Management

6,125 Google reviews

Joanna Almada profile picture
Joanna Almada
GooglePosted on Google

Russell was very helpful, respectful and polite explained everything throughout his inspection.

Carlos Porres profile picture
Carlos Porres
GooglePosted on Google

Russell did an amazing work

Ashlynn Sheffer profile picture
Ashlynn Sheffer
GooglePosted on Google

Russell did an amazing job inspecting our home!

Justin Hoopes profile picture
Justin Hoopes
GooglePosted on Google

On Q took over my property recently. I was extremely hesitant at first. But within the first month I realized they aren't like other companies. They have never once lied to me, talked down to me, or treated us poorly. I've gone into their office, and their front desk staff is always amazing. Kason, my PM is amazing. Today I had my yearly inspection with Parker. I was extremely hesitant at first due to previous negative experiences with other companies. But Parker quickly proved me wrong. He did the inspection quickly and thoroughly, taking appropriate pictures. Definitely happy with how it went. 5/5 for Parker.

doobie ng profile picture
doobie ng
GooglePosted on Google

Efficiency, understanding customer needs, responsibility, reliable rental agent, reasonable charges

Theresa Pham profile picture
Theresa Pham
GooglePosted on Google

Justin was a good inspector efficiently and courteous. Thanks Justin!

Sebastian Chavez profile picture
Sebastian Chavez
GooglePosted on Google

Rebekah Oquendo Is my property manager and working with her has been very enjoyable. Rebekah helps make tough decisions and gives clear direction making every decision feel that much more seamless.

Charley Begay profile picture
Charley Begay
GooglePosted on Google

Good inspection with Russall.

Shaaayyy profile picture
Shaaayyy
GooglePosted on Google

I appreciate how Nicolette was able to get a solution to the issue quickly, considering the circumstances. Thanks again

Celeste Mendoza profile picture
Celeste Mendoza
GooglePosted on Google

Huge thank you to Russell for having such awesome attitude and attention to details during the inspection today. He made sure to answer all my questions even helped me change the filter to my ac. He always comes with a positive attitude and is so polite. Thank you again Russell

Aja C profile picture
Aja C
GooglePosted on Google

Dominick was great! Quick and easy process

Derek Akins profile picture
Derek Akins
GooglePosted on Google

I have been working with On Q Property Management with an agent named Dominic and all I can say is this guy means business. He is quick with his response and he is efficient with making sure he helps you out to get you in your new home. I highly suggest working with this guy. Thank you so much Dominic!! 🙏

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On Q Property Management office in Gilbert, Arizona

Fast. Transparent.
Local.

We are in the markets we serve. No call centers, no offices out of state. We believe in boots-on-the-ground service, meaning our team knows the local market and how to maximize your investment.

A dedicated manager will oversee the marketing strategy of your property and communicate weekly updates to you. Once your property is leased, they will continue to be your go-to resource for everything related to your property.

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