On Q does an extensive credit and background screening utilizing where prospective tenants are awarded a rating from 350-850, with 850 being the best possible score. The score is generally made up 5 factors:
The in-house On Q leasing team fields applications, answers lead inquiries, and providing customer service Monday through Friday from 9-5.
They look for historically proven resident qualification requirements covering income, rental history, credit history, criminal history, and more.
The entire process is completed within 72 hours.
Our client-first approach delivers a more transparent and profitable property management experience. With year-long tenant guarantees and a no-fee cancelation policy, we are dedicated to earning you business month after month.
Posted on Google
Bryson was great communicated consistently and helped us all the way to move in time
Posted on GoogleJay was amazing during the onboarding process. I hope the remainder of this process is just as wonderful.
Posted on GoogleRussell was polite & quick on his inspection. Provided great feedback and communication.
Posted on GoogleMehran did a wonderful job helping my family transition to Arizona and the application process was very smooth. Every question answered, with quick and easy responses!
Posted on GoogleMy onboarding experience with OnQ has been great. Matt and Nick have been especially helpful throughout the process, always responsive, proactive and clearly committed to getting things done the right way. Their dedication and attention to detail made everything move smoothly. I'd like to recognize Darius for the exceptional service that he has provided so far in taking over my account. His responsiveness and clear communication gave me confidence in his ability. Darius delivers a positive customer experience, even in the process of resolving challenges that come up.
Posted on GoogleWe am very grateful we found everything extremely easy with our experience. We are moving across state & Mehran was the reason we were able to get things done quickly. I would highly recommend & appreciate our experience with Mehran & staff at On Q property!
Posted on GoogleI enjoyed working with them on renting a house; they really care about looking after the property you rent. Nick helped us throughout the entire process.
Posted on GoogleTara was fantastic, accommodating, and so easy to work with. Our experience with Tara has given us so much confidence that On Q is a high quality property management company. Thank you, Tara!
Posted on GoogleThis was a significant milestone for my family and me. Although it was a challenging experience, Mehran from On Q Property Management was exceptional and greatly alleviated my concerns during the most critical phase of our relocation.
Posted on GoogleThey’re Amazing to work with! Veronica DeSpain and Tara DeRaps are the absolute best!!
We are in the markets we serve. No call centers, no offices out of state. We believe in boots-on-the-ground service, meaning our team knows the local market and how to maximize your investment.
A dedicated manager will oversee the marketing strategy of your property and communicate weekly updates to you. Once your property is leased, they will continue to be your go-to resource for everything related to your property.
