Our property assessment today by Mr. Justin Franklin was wonderful! He was incredibly friendly, professional, and informative, and it was a genuine pleasure speaking with him. Excellent customer service overall!
Your On Q Office
4888 Dexter Dr Ste 300A, Plano, TX 75093
See our location on the mapContact info:
Phone
469-830-9321
Hours:
Monday - Friday
9:00 AM - 5:00 PM

Let's Talk About Your Property
Leasing
We find better tenants, faster, with advanced screenings, detailed background checks, automated showings, and more. Everything from employment histories and income to rental history, landlord references, and credit scores are used to select the best possible resident for your property.
Learn MoreAssessments
From move-out assessments to drop-in spot assessments, we make sure you're always in the know. Every assessment's details and photographs are loaded into your portal and available for you to access and refer back to.
Learn MoreManagement
You'll be assigned a personal property manager that will oversee every aspect of your home including rent collection, maintenance, legal notices, rental tax returns, and so much more! Our flat-rate fees save you money and allow you to get the most out of your investment.
Learn MoreMaintenance
We'll handle all the communication with Residents, Vendors, and Home Warranties. On Q PM will also supply you with recommended feature improvements that may help make your property more marketable. Our team will bid for projects, but you are never required to use us for maintenance or improvements.
Learn MoreCompliance
Legal notices are a vital part of management. That means sending notices, constables, and representing you if need be. Our teams will also ensure that the tenants are in compliance with City Codes. Everyone living in the property will be on the lease and violations from the City or HOA are dealt with immediately.
Learn MoreAccounting
All the accounting documentation you'll need, from statements to taxes, we got you covered. Our accounting department will share detailed reports with you every month, so you know what is happening with every dollar of your investment.
Learn MoreRent Collection
We make it easy for your tenants to pay rent, then we process the funds and deposit the money into an account of your choice. Rents are always due on or before the 1st of each month. Payments will be made via ACH deposits no later than the 15th of the month. You'll never be left wondering where your money is or when it's coming.
Learn MoreStay Connected
Our owner portal is available 24 hours a day, 7 days a week. You can log in anytime to view work orders, marketing updates, monthly financial reports, and more. Manage communication with your property manager, approve or decline maintenance requests, and verify financial statements, all at the click of a button.
Learn More
We are truly grateful for the amazing team at On Q Property! Nicolette does an incredible job, and Amy and Eren are equally wonderful. Their entire team consistently goes above and beyond to make sure properties are well managed and that tenants feel cared for, heard, and welcomed in their homes. What really stands out to us is how organized, responsive, and timely they are, especially when it comes to getting work orders completed. They communicate so well with tenants and make sure issues are addressed efficiently and professionally. It’s clear that they genuinely care about the people they serve and take pride in creating a positive experience for everyone. At Ready Nest Solutions, we feel incredibly blessed to have such a great partnership with On Q Property. We truly appreciate Nicolette, Amy, Eren, and the entire team for all their hard work, dedication, and commitment. It’s partnerships like this that make what we do so rewarding. Thank you, On Q Property, for everything you do for your tenants and for being such an incredible partner to Ready Nest Solutions! We are excited and grateful for all that we continue to accomplish together. ❤️
Nicolette was very helpful throughout my whole maintenance process & made sure I was well taken care of 😊
Zach was great.
Justin was quick and efficient!
Dominic was my On Q Property Field Service Tech today. He is very personable, polite, and thorough.
Dominik was very respectful and efficient
Justin came for his routine property inspection and was wonderful. Very helpful, thorough, and noted all property details that needed addressed. It was much appreciated!
Ireland was so nice and helpful. She was always available when I had a question and responded promptly. She's committed to delivering excellence. I appreciated her customer service!
Nicolette and Emily were so amazing during the moving process. Some natural issues arose during moving and they both had different things to handle and were great in assisting my family to get these problems solved. Thank you for your efficiency Nicolette, and thank you for your kindness Emily.
Dominic was excellent
Che was understanding and very helpful with my situation she responded immediately and followed through I really appreciated her pleasant personality thanks Che
