Your Privacy Is Important To Us!
Last Revised: 2022-09-20
Collection of Information
When you use the Services, we collect various categories of Personal Information, which will generally include information that you provide to us directly as well as information that we collect automatically.
Information You Provide Directly
Basic Information. When you use the Services, we will collect information that you provide to us via the Website and via any agreements you’ve entered into with respect to the Services. This information may include, for example, your first name, last name, residence address, phone number, e-mail address, and information about your residence. Property Owners may also provide On Q with certain information about Tenants. We may also collect financial information from you necessary to facilitate online transactions related to the Services.
External Sources. We may receive Personal Information from publicly available databases, joint marketing partners and event sponsors.
Information We Collect Automatically
Cookies. We employ cookies on the Website. A cookie is a small encoded text file sent between a web server and web browser when you visit the Website. That file is stored on the hard drive of the device used to access the internet, and will be accessed when you revisit the website that created the cookie file. Your web browser uses the information stored in the cookie to make navigating the website easier, such as automatic login and other functions and preferences. Cookies come in many flavors. Functional cookies ensure that certain parts of the Website work properly. By placing functional cookies, we make it easier for you to visit our Website and use the Services. We may place these cookies without your consent. Analytical cookies are used to optimize the Website experience for our users. Through the use of analytical cookies, we receive insight into the usage of our Website. We ask your permission to place analytical cookies to ensure our Website offers a continued positive user experience. Please see our [Cookie Notice URL Link] for more information.
Other Technologies. We may use clear GIFs, pixel tags, and other such cookie-like technologies to track the activities of users of our Website and to compile statistics about the use of our Website and/or e-mail response rates.
Log files. Our servers may automatically record information related to your use of our Website, which may include information such as your IP address, browser type, operating system, mobile device type, diagnostic information, referring web page, and other web pages visited.
Use of Information
Pursuant to the Services, Personal Information may be shared between a Tenant, the Property Owner, On Q, and other affiliates and third parties that assist On Q in providing its Services. On Q may use Personal Information to process Services.
With respect to marketing activities, certain information that you provide to us, such as your first name, last name, company name, residence address, e-mail address, physical address, and phone number may be aggregated with other such data in one or more contact lists. We may then use these contact lists to send you information regarding our services via an automated mailing system and/or to send you surveys via an automated survey generation system. These contact lists may be integrated into our client relation management (CRM) system and/or our internal e-mail contact lists.
Sharing of Information
Outside of the above, we do not sell, exchange, transfer, or give your personal information to any other company or individual except as follows:
We may share, on a limited basis, Personal Information with our service providers, suppliers, subcontractors, third parties, and affiliates so that they can assist us in the maintenance of our Website and Services. We may also share Personal Information with financial institutions in connection with invoicing, payments, and other financial transactions necessary to accomplish the Services.
Access to Information
You may access and update your Personal Information through ON Q’s portal and also by sending a request to the email address: firstname.lastname@example.org
Third Party Websites and Links
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adspolicy/answer/6008942?hl=en
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
We store the information we collect about you and/or your real property for as long as is necessary for the purposes for which we collected it, and in accordance with our legal obligations and/or legitimate business interests.
Do not send us any information related to your Race, Color, National Origin, Religion, Sex (including gender identity and sexual orientation), Familial Status, and/or Disability.
Residents of the European Economic Area
Our Services are not directed to the processing of Personal Information of data subjects who are in the European Economic Area (“EEA”) at the time of data collection. That is, any processing activities performed by the Website are not directed to the offering of goods or services to data subjects in the EEA or monitoring the behavior of such data subjects in the EEA.
For example, you may have the following rights: i) the right to be informed of how your Personal Information is being used, ii) the right to access to your Personal Information, iii) the right to rectification of data discrepancies, iv) the right to be forgotten, v) the right to restrict processing of your data, vi) the right to data portability, vii) the right to object to processing, and vii) the right to avoid automated profiling.
In the sections above, we describe the categories of Personal Information collected and explain various ways that we process your Personal Information. Generally, we will process your Personal Information only (1) with your consent; (2) to perform in accordance with a contract between you and us; (3) to comply with a legal obligation; or (4) where we have a legitimate interest to do so, balancing this interest against your interests and fundamental rights.
If you are in the EEA and you would like to contact us regarding these or other possible rights under the GDPR, please use the e-mail address listed below under Contact Us. You may also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. See http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
If you are a California resident who has provided us with your Personal Information during the creation of or during the course of establishing a legal services relationship that is primarily for personal, family, or household purposes, you may, once per calendar year, request information regarding our disclosure of certain categories of your Personal Information. Specifically, pursuant to California Civil Code 1798.83 (the “Shine the Light” law), we will provide you a list of the categories of Personal Information disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. You must submit your request to us either by the e-mail address listed under the Contact Us section below, or by mail at 1011 N Val Vista Dr. #101 Gilbert, AZ 85234.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com
We employ measures that are appropriate to protect your Personal Information against unauthorized access, improper use or disclosure, unauthorized or unlawful destruction or accidental loss, and all of our employees and any third parties that process your Personal Information on our behalf are obligated to respect the confidentiality of your information. However, we cannot and do not provide any assurance that these measures will be sufficient to protect the information you choose to transmit to our site.
On Q Property Management is a full-service Property Management company specializing in managing residential rental properties. On Q's client-first approach - utilizing a proprietary process and set of tools - delivers a more transparent and profitable property management experience. With year-long tenant guarantees and a no-fee cancelation policy, On Q is dedicated to earning you business month after month.
Arizona Designated Broker: Eric Dixon
Texas Designated Broker: Rodney Henson
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