What Exactly Does A Property Manager Do?

Eviction Proceedings with Property Manager

Have you ever wondered what exactly a Property Manager does? Why exactly should you consider hiring a Property Management Company? Is it worth it? Absolutely! But before you point out that we may be a bit biased, take a look at our list of some of the most important things our Property Managers do on a daily basis for our investment property owners.

Dealing With Tenant Complaints

Whether a sink is leaking or the neighbors are having parties at all hours of the night, a tenant’s Property Manager is their first point of contact and their go-to problem solver. They’ll know all of the local laws and regulations, such as noise ordinances, and will be able to help your tenant figure out the best path to take in order to get the problem solved. There is also always a Property Manager on call during weekends and when the office is closed in case of emergencies. That means that our property owners don’t have to take those 3 am phone calls when the toilet breaks or the A/C goes out.

Collecting Rent

During the initial sign-up process, our property owners receive a free rental analysis.Our Property Managers have an in-depth understanding of the Phoenix-Metropolitan real estate market. Our team gathers information to help calculate the best price to set your rent at so that you can attract high-quality tenants and make the most profit possible.

One of the reasons that many of our clients cite as to why they hired a Property Management Company in the first place is because they don’t want to have to chase tenants around for rent. Let’s face it, it can get awkward. A Property Manager can serve as an enforcer, ensuring that there is a set date that rent will be collected each month and strictly enforcing late fees if necessary. They’ll send out notices if rent is late and have a set process that will be followed in cases where rent is late. And if it comes to it, a Property Manager has the knowledge and experience to begin eviction proceedings.

Managing Maintenance & Repairs

Picture this. It’s July and you’re on summer vacation with your family when suddenly your phone rings. It’s your tenant calling to tell you that their fridge broke and they need it fixed. Right. Now. 

Appliances break all of the time. Emergencies happen. Luckily, if you have a Property Manager they can take those phone calls and get the process rolling for you. You don’t have to take that call while on your annual camping trip. Even better, they’ll have access and an ongoing relationship with different vendors that they know they can trust.

Handling Eviction Proceedings

No one wants to go through an eviction, but no matter how much you screen your tenants, it is sometimes unavoidable. If you find yourself in a situation where you’ll need to evict your renter, you’ll need to know how to proceed legally. A Property Manager will know the ins-and-outs of the Arizona Residential Landlord & Tenant Act, and will have a series of steps and procedures that they’ll follow to ensure that it’s done correctly. This all begins with the five day notice letter, which tells the tenant that they are behind in rent and states the amount of money the tenant must pay to avoid the termination of the lease. If they are not willing or are not able to pay and an eviction is necessary, your Property Manager can help navigate through this stressful situation.

Property Managers wear many hats throughout their work day. They mediate stressful situations, coordinate maintenance and repair issues, and are familiar with local and legal laws (just to name a few). They can be a landlords best friend. Many of our property owners have been with us for years and cannot picture themselves going back to managing their own properties again.

If you are interested in hearing more about our Property Managers, give us a call!